Last updated: October 25, 2026
Because our fragrances are blended and hand-filled to order, orders are processed within 3–5 business days before dispatch. Orders placed over the weekend are handled the following Monday.
Delivery estimates are provided by the carrier and are not guaranteed. If a carrier fails to deliver on time, any expedited shipping fees will be refunded.
All orders ship fully insured with signature required upon delivery. A tracking number is provided by email once your order has shipped.
International orders may be subject to import duties and taxes, which are the responsibility of the recipient.
If a shipment is damaged or lost in transit, please contact us within 5 days of the estimated delivery date at [email protected] or +1 (601) 305-9750 to initiate a claim.
Kays Kutz LLC
1022 N Pumping Station RD, Ovett, MS 39464-3542, United States