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Shipping Policy

Last updated: October 25, 2026

Processing Time

Because our fragrances are blended and hand-filled to order, orders are processed within 3–5 business days before dispatch. Orders placed over the weekend are handled the following Monday.

Delivery Time

  • Domestic (United States): 5–8 business days after dispatch
  • International: 8–14 business days after dispatch

Delivery estimates are provided by the carrier and are not guaranteed. If a carrier fails to deliver on time, any expedited shipping fees will be refunded.

Shipping & Insurance

All orders ship fully insured with signature required upon delivery. A tracking number is provided by email once your order has shipped.

Duties & Taxes

International orders may be subject to import duties and taxes, which are the responsibility of the recipient.

Damaged or Lost Shipments

If a shipment is damaged or lost in transit, please contact us within 5 days of the estimated delivery date at [email protected] or +1 (601) 305-9750 to initiate a claim.

Kays Kutz LLC
1022 N Pumping Station RD, Ovett, MS 39464-3542, United States

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